Shopify Unlimited Support

Monthly support for Shopify is a service for users who want to maintain and continually improve their online store. This package includes a series of services designed to optimize the store management experience, ensure the correct functioning of the applications and guarantee that the site is always up to date with the latest features and improvements. A key element of monthly support is the availability of personalized training sessions, which allow you to learn new skills and improve the management of your store.

Key Points:

1. 3 Hour Monthly Training:
   • Up to 3 hours of personalized training are available each month.
   • Unused training hours within the month cannot be accumulated.
   • Training topics may include store management, sales optimization, using new features, and more.
2. Updates:
   • Implementing the latest Shopify updates to ensure your store is always up to date.
   • Check and update installed applications to ensure compatibility and optimal performance.
3. Installing Third Party Apps:
   • Support in installing and configuring third-party applications to enhance the functionality of the store (2 apps per month).
   • Advice on the best apps available based on the specific needs of the store.
4. Modifications and Customizations:
   • Making changes to the store's design and functionality to suit business needs (2 changes per month).
   • Personalize user experience to increase engagement and conversions.
5. Technical Assistance:
   • Resolve technical issues that may impact store operations.
   • Support in managing any bugs or malfunctions.
6. Strategic Consulting:
   • Store performance analysis and suggestions on how to improve sales and operational efficiency.

Monthly Support Benefits:

• Continuity and Stability: Ensuring that your store is always up to date and running at its best.
• Continuing Education: Opportunity to learn new skills and continuously improve store management.
• Flexibility: Possibility to adapt services to the specific needs of the store, with personalized support.
• Operational Efficiency: Save time and resources thanks to the professional management of technical and strategic operations.

With this monthly support package, Shopify store owners can focus on their core business, knowing that the technical management and optimization of their online store are in good hands.

NB: The execution times for each service offered will be determined based on the specific requests of the Client and the complexity of the project. GILBI reserves the right to provide an indicative estimate of the times in the estimate phase, which may be subject to changes during the execution of the service, with timely communication to the Client.