Unlimited Web Support

Monthly Website Support is a service for users who want to maintain and continually improve their website online. This package includes a series of services designed to optimize the experience of managing the site, ensure the correct functioning of the features and guarantee that the site is always up to date with the latest news and improvements. A key element of monthly support is the availability of personalized training sessions, which allow you to acquire new skills and improve the management of your site.

Key Points:

3 Hour Monthly Training:

• Up to 3 hours of personalized training are available each month.
• Unused training hours within the month cannot be accumulated.
• Training topics may include site management, performance optimization, using new features, and more.

Updates:

• Implementing the latest updates to ensure the site is always up to date.
• Check and update installed integrations to ensure compatibility and optimal performance.

Installing Third Party Plugins:

• Support in installing and configuring third-party plugins to improve site functionality (2 plugins per month).
• Advice on the best available solutions based on the specific needs of the site.

Modifications and Customizations:

• Making changes to the design and functionality of the site to adapt it to the needs of the business (2 changes per month).
• Personalize user experience to increase engagement and conversions.

Technical Assistance:

• Resolving technical issues that may affect the operation of the site.
• Support in managing any bugs or malfunctions.

Strategic Consulting:

• Website performance analysis and suggestions on how to improve usability and operational efficiency.

Monthly Support Benefits:

• Continuity and Stability: Ensuring that your site is always up to date and running at its best.
• Continuing Education: Opportunity to learn new skills and continuously improve site management.
• Flexibility: Possibility to adapt services to the specific needs of the site, with personalized support.
• Operational Efficiency: Save time and resources thanks to the professional management of technical and strategic operations.

With this monthly support package, website owners can focus on their core business, knowing that the technical management and optimization of their site is in good hands.

NB: The execution times for each service offered will be determined based on the specific requests of the Client and the complexity of the project. GILBI reserves the right to provide an indicative estimate of the times in the estimate phase, which may be subject to changes during the execution of the service, with timely communication to the Client.